Privacy Policy

Protecting Your Information: How We Collect, Use, and Secure Your Data for a Seamless Interior Design Experience

INTRODUCTION

This Privacy Policy (“Policy”) outlines how Rima Khaled (“we,” “us,” or “our”), operating through the website rimakhaled.com (“Website”), collects, uses, stores, shares, and protects user information. By accessing our Website or using our interior design and related services (“Services”), you (“you,” “your,” or “user”) agree to this Policy and our Terms and Conditions, which form a legally binding agreement under the Information Technology Act. If you do not agree, please do not use the Website.

1. SCOPE OF THIS POLICY

This Policy applies to all information collected through our Website and Services, including when you engage with us for interior design consultation, project execution, or related activities. It does not apply to third-party websites or services not controlled by us.

2. INFORMATION WE COLLECT

We collect the following types of data:

Personal Information: Name, phone number, email address, residential address, property photographs (for design purposes), payment details (e.g., bank or UPI details), and communication records.
Non-Personal Information: IP address, browser type, Internet Service Provider (ISP), date/time stamps, and cookies for analytics.
Contact Form Data: Queries and contact details submitted via the Website’s contact form, used solely to address your inquiries.

We do not collect sensitive data (e.g., health, biometrics) unless voluntarily provided with explicit consent for specific design purposes.

3. YOUR CONSENT

By using our Website or Services, you consent to us and our authorized partners contacting you via email, phone, SMS, WhatsApp, or other channels for Service-related updates, offers, or promotions, unless you opt out as described below.

4. PURPOSE OF DATA COLLECTION

We use your information to:

Provide and customize interior design services and project execution.
Process payments and respond to inquiries.
Improve our Website and Services based on feedback and analytics.
Send promotional updates (with your consent).

5. DATA SHARING

We may share your data with:

Third-party service providers for Service delivery, with your consent or as necessary for contractual obligations.
Government agencies, if required by law or legal process.
Affiliates or partners for legitimate business purposes, such as marketing or research, in aggregated or non-identifiable form.

All third parties are bound by confidentiality agreements and applicable privacy laws.

6. DATA RETENTION

We retain your data only as long as necessary for the intended purpose or legal requirements. You may request deletion by contacting us at Rima.Khaled@rimakhaled.com, and we will respond within 07 days.

7. THIRD-PARTY LINKS

Our Website may contain links to third-party sites not governed by this Policy. We are not responsible for their practices, and you should review their privacy policies.

8. COOKIES

We use cookies to enhance user experience and analyze Website usage. You may disable cookies via your browser settings, but this may limit certain features. Third-party cookies on our Website are not controlled by us, and you assume any associated risks.

9. SECURITY

We implement reasonable security measures, including encryption, firewalls, and access controls, to protect your data. However, no online transmission is completely secure, and you share data at your own risk.

10. MINORS

We do not knowingly collect data from children under 13. If such data is provided, contact us at Rima.Khaled@rimakhaled.com for prompt removal.

11. LIMITATION OF LIABILITY

We strive to protect your data but do not guarantee error-free performance. We are not liable for damages arising from Website use, including data loss or third-party claims.

12. CHANGES TO THIS POLICY

We may update this Policy periodically. Continued use of our Website or Services after updates constitutes consent to the revised terms.

13. CONTACT US

For questions or concerns, contact us:

Web address: rimakhaled.com

Email: Rima.Khaled@rimakhaled.com

Phone: +961 700 8804

We will address grievances within 07 days.

Disclaimer: Images on our Website are for reference only. Contact us to discuss your specific design needs.